Help

Sizing

Our pieces are made to order in sizes 34 to 40. Check our Size Guide for detailed measurements, or write to us at Contact before ordering and we'll help you find the right fit.

Made to order & drops

Every SHIRAZ piece is produced to order, in limited drops. Once a drop sells out, it won't be restocked in the same run. Follow us on Instagram and TikTok (@shirazcollective) to know when the next one drops.

Production & delivery time

Please allow two weeks of production time after ordering, in addition to delivery: 3–4 business days in Switzerland, 5–10 in Europe, and up to 14 for the rest of the world. Full details on our Shipping & Returns page.

Payment

We accept payment by Twint and credit/debit card, securely processed through Shopify Payments.

Returns

You have 30 days from delivery to return an item. Return shipping is at the customer's expense. Returns are issued as store credit, valid with no expiration. See our Shipping & Returns page for the full policy.

Still need help?

Reach out through our Contact page and we'll get back to you as soon as we can.